★ all items are handmade specially for you, please allow up to 4 weeks for production.

★ all orders are shipped from Finland.

★ orders are processed Monday through Friday, excluding holiday.

★ shipping rates are exclusive of any duties or taxes which may be related to international delivery.

★ delivery times vary, ranging from 2 days to 4, or more, weeks depending on destination and the individual country's postal service.

★ we do not take responsibility for lost or damaged packages. In the event that a package is lost or stolen, we will assist with the launching of an investigation by the appropriate postal authority.

★ all Alyssa Polaris objects are made to order specially for you, for this reason we do not accept returns.

★ if you think your case grants an exception, please get in touch at hello@alyssapolaris.com